Privacy Policy

Last updated:

At Cremaoxys.cc, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit and interact with our website.

1. Who We Are

Cremaoxys.cc is a COD ecommerce website that displays product offers from partner merchants. We do not sell products directly, process payments, or handle deliveries. Orders are confirmed and fulfilled exclusively by the merchant through its call center partners.

2. Data We Collect

When you interact with our website, we may collect the following types of data:

  • Information you submit in an order form, such as name, phone number, and (if applicable) email address.
  • Technical data such as your IP address, browser type, operating system, referring URLs, and browsing activity.
  • Data collected via cookies, tracking pixels, and similar technologies (see our Cookie Policy).

3. How We Use Your Data

We use your personal data for the following purposes:

  • To forward your submitted information to the authorized call center or merchant responsible for confirming your order.
  • To enable the call center to contact you by phone to confirm your interest, delivery details, and order.
  • To improve the functionality, performance, and security of our website.
  • To analyze website usage for marketing and optimization purposes.
  • To deliver personalized advertising and measure the effectiveness of our campaigns.
  • To comply with applicable legal obligations.

4. Advertising Partners

We work with third-party advertising partners to promote our pages and measure campaign performance. These partners may collect or receive information about your browsing activity on Cremaoxys.cc through cookies, pixels, or similar technologies:

You can manage or withdraw your consent to advertising cookies at any time through the Cookie Policy and the cookie settings on our website.

5. Sharing Your Data

We may share your personal information with:

  • Authorized call center partners, who will contact you to confirm and process your order.
  • The merchant or product provider, who is responsible for delivery, returns, and warranties.
  • Service providers that help us operate the website (e.g., hosting, analytics, advertising).

We do not sell your personal data to third parties.

6. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our processing of your personal data is based on:

  • Your consent (Article 6(1)(a) GDPR) when you submit a form or accept cookies.
  • Pre-contractual steps at your request (Article 6(1)(b) GDPR) when you express interest in a product and request to be contacted.
  • Our legitimate interests (Article 6(1)(f) GDPR) in securing and improving our website, preventing fraud, and running our advertising activities.

7. International Data Transfers

In some cases, call centers, merchants, or advertising partners may be located outside the EEA. When your data is shared with them, we take reasonable steps to ensure appropriate safeguards are in place, in line with GDPR requirements.

8. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements. After this period, your data will be deleted or anonymized.

9. Your Rights (GDPR)

If you are located in the EEA, you have the following rights:

  • Access to your personal data.
  • Correction of inaccurate or incomplete data.
  • Erasure of your data (“right to be forgotten”).
  • Restriction of processing in certain circumstances.
  • Data portability.
  • Objection to processing, including for marketing purposes.
  • Withdrawal of consent at any time (without affecting prior lawful processing).

To exercise your rights, please use the Contact form on our Contact page.

10. Supervisory Authority

If you are based in the European Union and believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority. For Bulgaria, this is the Commission for Personal Data Protection (cpdp.bg).

11. Security

We take appropriate technical and organizational measures to protect your personal information against loss, misuse, or unauthorized access. However, no method of transmission over the internet or storage system is fully secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with information, please contact us so we can delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The latest version will always be posted on this page with the “Last updated” date.

14. Contact

If you have any questions about this Privacy Policy or how your data is handled, please use the Contact form available on our Contact page.